- About IGI
- Grid Dissemination
- Grid Middleware
- Grid Communities & User Support
- Operation Services
If you are a user (from both national and international VOs) or a IGI site manager you can notify a problem and get support by opening a trouble ticket at the IGI national Helpdesk.
Otherwise, if you are an international VO user or you're willing to notify a problem to a given EGEE-III Grid Support Unit, you can also contact the EGEE-III European Helpdesk: GGUS
The IGI Helpdesk system and GGUS are fully interfaced.
Special GGUS tickets can be submitted by authorized users: alarm tickets and team tickets: